Operations management is the design, operation, and improvement of systems. It examines in detail how organizations do things. Understanding how operations impact the firm is important for managers regardless of their field, as operations management is not only concerned with production facilities, but also health care, insurance, hotel management, banking, airlines… Operational issues include purchasing raw materials; controlling and maintaining inventories; managing capacity. This course in operations management is intended to be a survey of core literature in operations management.
We will understand the importance of operations management literature and how to use it in your research
final exam 40 points
homework assignment 30 points
Class participation 30 points
Maximum total 100 points)